Most Sewage Cleanup calls come in as an emergency — a backed-up line or overflowing fixture that's already spreading. Our Lena dispatchers get a crew moving immediately.
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These are the standards Trauma Clean Pros holds on every Sewage Cleanup call in Lena, from extraction through final drying.
Credentials aren't optional at Trauma Clean Pros — they're the baseline for every Sewage Cleanup call in Lena.
Because we station technicians near Lena, extraction can begin within the hour of your call.
A written price is provided after on-site assessment, and it stays the same once the crew begins extraction.
Every Lena crew carries the equipment IICRC S500 protocols call for on a Category 3 water job.
Every Sewage Cleanup job gets scoped after assessing contamination extent, since backup source and duration both affect the right approach.
We extract blackwater first, before any other remediation step, to stop the contamination from spreading further.
Carpet, padding, drywall, and insulation that absorbed blackwater are removed, since Category 3 water makes porous materials unsalvageable.
Antimicrobial treatment follows removal on every job, since bacteria remain a risk even after visible water is gone.
We track drying progress with moisture meters rather than guessing when a structure is actually dry.
We flag the likely cause of the backup so you know whether a plumber or the municipality needs to get involved.
Ozone or hydroxyl treatment addresses lingering odor once extraction, removal, and antimicrobial treatment are complete.
Call +1-844-401-0166 and a dispatcher asks about the extent of the backup and affected areas before a crew is routed.
A certified crew is dispatched to your Lena address, typically arriving within the hour since blackwater spreads quickly.
Technicians assess contamination extent and affected materials on arrival, then provide a written flat-rate quote before starting.
Work is completed to IICRC S500 standards, with a final moisture and odor check before the job is closed out.
"The smell was unbearable before they arrived. Within a day it was completely gone." — T. Whitworth
"Fast extraction stopped it from spreading into rooms it hadn't reached yet." — C. Delacroix
"They flagged tree root intrusion as the likely cause, which our plumber later confirmed." — R. Boakye
"They coordinated everything with our insurance adjuster directly, which saved us a lot of back and forth." — N. Castellano
Trauma Clean Pros dispatches Sewage Cleanup crews throughout Lena and the broader Lena, WI region, positioned to reach most addresses within the hour.
Most Lena calls see an on-site crew within 60 to 90 minutes, since sewage backups are treated as emergencies.
Every job gets a flat-rate quote up front, and that number doesn't change once we start.
Category 3 blackwater contamination makes porous materials like carpet padding unsalvageable under IICRC S500 standards, regardless of how they look.
Coverage depends on your policy, but our itemized reports and photos usually satisfy what insurers need.
Drying typically runs two to four days with industrial equipment, tracked with moisture readings until levels return to normal.
We assess the likely cause on-site, which is often tree roots, a clogged main line, or pump failure.
